Can you help me locate my missing pet?

If your pet goes missing, contact us to check if it has been found. You should also check with local vets who often receive found injured animals. Similarly, if you find a pet, please contact us as someone else might be looking for it.

How do I collect an impounded animal?

If your animal is found wandering "at large" and wearing identification tags, a Local L aws Officer will contact you to arrange collection of the animal. Owners will be charged a $40 release fee plus $10 per day for animals that are impounded. Animals found "at large" also attract a fine of $175.00 or more.

Do I need to get my pet microchipped?

All dogs and cats over 3 months old and registered with us for the first time must be microchipped.  Microchipping involves inserting a small computer chip under a pet’s skin. The chip can be read by a scanner to retrieve the contact details of the pet’s owner. It gives owners confidence that they will find their pet if it is lost and ends up in a Council pound, or is found injured and is taken to a vet. Pets can be microchipped by a vet.

How many animals can I keep on a single property?

The maximum number of dogs and cats allowed on a property of less than one hectare in a residential area is 2 dogs and 2 cats.
If you wish to keep more than the maximum number, you must apply for an excess animal permit (PDF 83kb).

Can I get a discount on my pet registration fee?

Yes, if you have a Social Security Pension Concession Card.

Can I get my pet tag replaced?

Yes, at any of our offices or customer service centres.

Where can I walk my dog?

There are three off-leash areas in Bass Coast and many on-leash areas, for more information visit where can I walk my dog?

What are restricted breeds of dogs

You are required by law to declare if your dog is a restricted breed dog (e.g. American Pit Bull Terrier, Pit BullTerrier, Dogo Argentino, Fila Brasileiro, Japanese Tosa and Perro De Presa Canario.)  Failure to do so may result in a fine.